Privacy Policy

Last updated: [3rd July 2025]

At Kindly Bakes, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or purchase from our store.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, we collect the personal information you provide—such as your name, address, and email address—as part of the buying and selling process.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable):

With your permission, we may send you emails about Kindly Bakes, new products, special offers, and other updates using Shopify Email.

SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete a transaction—such as placing an order, verifying payment, arranging delivery, or returning a purchase—we take that as implied consent to collect and use your information for that specific reason only.

If we ask for your personal information for a secondary reason (like marketing), we will ask you directly for your express consent or provide an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

📧 hello@kindlybakes.co.uk

SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

Your data is stored securely through Shopify’s databases and application, protected by a firewall.

Payment

If you use a direct payment gateway, Shopify stores your credit card data securely in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase.

All payment gateways used by Shopify adhere to PCI-DSS standards, managed by the PCI Security Standards Council (including brands like Visa, Mastercard, American Express, and Discover).

For more information, you can view:

• Shopify’s Terms of Service
  
• Shopify’s Privacy Policy
  

SECTION 5 – THIRD-PARTY SERVICES

We only share your data with third parties when necessary to provide services (such as payments, email delivery, or analytics).

Each third-party provider has their own privacy policies, and we recommend reviewing them to understand how your information may be handled.

Some providers may be located in jurisdictions different from yours or ours. Your information may become subject to the laws of those jurisdictions.

Example: If you're in the UK and a transaction is processed by a provider in the U.S., your data may be subject to U.S. laws.

Once you leave Kindly Bakes’ website or are redirected to a third-party site or app, this Privacy Policy no longer applies.

Links

Our site may contain links to external websites. We're not responsible for their privacy practices and encourage you to review their privacy policies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide credit card information, it's encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.

While no method of transmission or storage is 100% secure, we follow all PCI-DSS requirements and implement additional safeguards.

SECTION 7 – COOKIES

We use cookies to enhance your experience and improve our services. Some of the cookies we use include:

We may also use cookies from services like Google Analytics or Facebook Pixel for marketing and analytics purposes.

You can choose to opt out of cookies through your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any of your minor dependents to use the site.

SECTION 9 – CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will take effect immediately upon being posted on the website.

If significant changes are made, we’ll note the update here so you're aware of what information we collect, how we use it, and when we might disclose it.

If Kindly Bakes is acquired or merged with another company, your information may be transferred to the new owners so we can continue selling to you.

QUESTIONS & CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you—or if you have questions or complaints—please contact us:

hello@kindlybakes.co.uk